Smart Vape Factory offers a wide range of vaping products, including disposable vapes, cartridges, open pods, and various accessories. Each product category is crafted to meet different vaping preferences...

Yes, Smart Vape Factory ensures that all products are 100% original and sourced directly from authorized manufacturers. We work closely with our suppliers to ensure the authenticity of every product...

We offer multiple payment options to make your shopping experience as convenient as possible. You can choose to pay via bank transfer, credit card, or e-wallets...

Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 1–2 business days and delivered within 3–7 business days...

Yes, we have a customer-friendly return and exchange policy. If you receive a defective or incorrect item, you can request a return or exchange within 7 days of receiving your order...

Some of our products come with a manufacturer’s warranty, depending on the brand and product type. Warranty coverage details are provided on the product page...

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number on our logistics partner’s website to track the status of your delivery...

Currently, Smart Vape Factory only ships within select regions. We are working on expanding our delivery coverage. Please check our shipping policy page or contact customer service...

You can contact our customer support team via live chat on our website, email, or phone. Our support hours are Monday to Friday, 9 AM to 6 PM...

Yes! We frequently run promotions and offer discounts on selected items. Be sure to check our homepage, subscribe to our newsletter, or follow us on social media...