Experience worry-free shopping at our factory with our 30-day return policy. You'll have plenty of time to decide if your purchase meets your needs. Just make sure the item is unused, with tags intact, and in its original packaging to qualify for a return. Keep your receipt handy for smooth processing. Your satisfaction is our top priority!

To begin your return process, simply reach out to us at [email protected]. Upon acceptance of your return request, we'll promptly provide you with a return shipping label and comprehensive instructions regarding the process and destination for returning your package. Please note that we are unable to accept items returned to us without prior authorization

Damages and issues

Please carefully inspect your order upon receival. If you find any defects, damages, or if you've received the wrong item, please don't hesitate to contact us right away. We're here to promptly address any concerns and ensure that you're completely satisfied with your purchase.

Exceptions / Non-returnable itmes

Some items, such as custom products (personalized items), cannot be returned. Additionally, we are unable to accept returns for sale items.

Return Process

Rest assured, we'll keep you informed every step of the way. Once we've received and inspected your return, we'll promptly notify you of its status and whether the refund has been approved. If approved, the refund will be automatically processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to finalize and reflect the refund in your account. Your patience is greatly appreciated during this process.